Shipping policy

🚚 Shipping Policy(物流政策模板)

1. Processing Time(处理时间)

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or holidays.


2. Shipping Time(运输时间)

We currently ship to the United States and select international destinations.

Estimated delivery time:

  • United States: 7–15 business days
  • International: 10–20 business days (varies by location)

Please note that delivery times may vary due to customs, holidays, or carrier delays.


3. Shipping Fees(运费)

We offer:

  • Free Standard Shipping on most orders
    or
  • Shipping fees calculated at checkout (if applicable)

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can use this tracking number to check your shipment status at any time.


5. Customs & Duties

For international orders, customers are responsible for any customs fees, taxes, or import duties required by their country.


6. Lost or Delayed Packages

If your package is delayed or lost, please contact us at support email within 7 days of the estimated delivery date.
We will assist you in resolving the issue as quickly as possible.


7. Incorrect Address

Please make sure your shipping address is correct before placing your order.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.